Scaling Your Creative Business | MMCB Episode 5 w/Lorraine Kamesha
Introduction:
Welcome to another insightful episode of the "Minding My Creative Business" podcast! I'm thrilled to share this valuable interview with Lorraine Kamesha, a seasoned entrepreneur and creative professional who has mastered the art of scaling creative businesses. If you're a creative entrepreneur eager to take your venture to new heights, you're in for a treat. In this article, we'll dive deep into Lorraine's wisdom and experiences, exploring the keys to growing and sustaining a flourishing creative enterprise.
Creators Bio:
Lorraine Kamesha is a name synonymous with success in the creative business world. Her journey from aspiring creative to accomplished entrepreneur is an inspiration to many. Through her extensive experience, she has built a thriving creative enterprise and is dedicated to sharing her knowledge with fellow creatives.
Key Takeaways:
* Transitioning to Leadership: Lorraine emphasizes the crucial transition from a hands-on creator to a visionary leader. Learn how to step into this role effectively and guide your business to success.
* Delegation and Systematization: Discover the art of delegation and systemization. Lorraine explains how these processes are essential for streamlining your creative business and allowing it to thrive.
* Empowering Your Team: One of the keys to success is empowering your team to make decisions. Lorraine's insights into nurturing a collaborative and empowered work environment are invaluable.
Step-by-Step Process:
Step 1: Transitioning to Leadership
* Understand the shift from creator to leader.
* Develop a clear vision for your business.
Step 2: Delegation and Systemization
* Identify tasks that can be delegated.
* Implement systems to streamline processes.
Step 3: Empowering Your Team
* Foster open communication and idea sharing.
* Encourage your team to take ownership of their work.
Quotes from Lorraine:
Lorraine Kamesha on delegation: "Delegating tasks effectively is like greasing the wheels of your business. It allows everything to run smoothly."
Lorraine Kamesha on collaboration: "Innovation often arises from the cross-pollination of ideas. Encourage collaboration, and watch your business thrive."
Resources Mentioned:
* mmcbpodcast.com: Visit the podcast's website to join the Creatives Corner community and access additional resources.
Expert Advice:
As someone deeply passionate about creative entrepreneurship, my personal advice is to embrace change and innovation. The creative business landscape is ever-evolving, and being adaptable is key. Listen to your audience, stay true to your vision, and never stop learning. Your journey, much like Lorraine's, can be a remarkable one.
FAQ:
Q1: How can I effectively transition from being a creator to a leader in my creative business? A1: Start by defining your business's vision and values. Then, delegate tasks that don't align with this vision, and focus on guiding your team toward achieving your creative goals.
Q2: What role does collaboration play in scaling a creative business? A2: Collaboration fuels innovation. Encourage your team to share ideas and work together. It can lead to fresh perspectives and solutions that drive growth.
Q3: What should I do if my creative business goes viral unexpectedly? A3: Be prepared to handle increased demand. Ensure your systems, team, and customer support can handle the influx. Use the opportunity to strengthen your brand.
Q4: Where can I find more resources related to scaling my creative business? A4: Visit mmcbpodcast.com to access additional resources and join the Creatives Corner community.
Q5: How can I leave a review for the "Minding My Creative Business" podcast? A5: You can leave a review on your preferred podcast platform, sharing your thoughts and feedback with the community.
Timestamps and Key Points:
- [00:00:00] Introduction
- Hosts introduce themselves and guest Lorraine Kamesha, discussing her background in viral marketing and entrepreneurship.
- [00:01:00 - 00:04:00] Lorraine's Professional Journey
- Lorraine talks about her transition from business coach to viral marketing strategist, emphasizing the importance of purposeful social media use.
- [00:05:00 - 00:08:00] Combining Art and Science in Content Creation
- Discussion on the blend of creative and analytical approaches in content creation, influenced by Lorraine's diverse background in music and science.
- [00:09:00 - 00:12:00] Starting and Scaling a Writing Business
- Lorraine shares her experience starting a writing business during pharmacy school, highlighting the challenges and growth strategies, including hiring and delegating tasks.
- [00:13:00 - 00:17:00] Branding and Automating the Business
- Insights on the importance of branding, the development of an automated system, and managing global teams.
- [00:18:00 - 00:22:00] Financial Strategies for Business Growth
- Lorraine explains her mathematical approach to scaling revenue and the benefits of sharing success with her team.
- [00:23:00 - 00:27:00] Challenges and Rewards of Going Viral
- Lorraine recounts her experience going viral on TikTok and its impact on her business.
- [00:28:00 - 00:31:00] Implementing Effective Communication and Management Systems
- The importance of communication tools and empowering team members through effective management and Standard Operating Procedures.
- [00:32:00 - 00:35:00] Transition to Content Creation and Viral Marketing
- Lorraine discusses her move to content creation, emphasizing the need for systemization and readiness for viral success.
- [00:36:00 - 00:39:00] Advice for Creatives in Business
- Tips for creatives on embracing different aspects of their craft and the importance of empowering others in their business model.
- [00:40:00 - 00:44:00] Outsourcing and Team Development
- Lorraine highlights the significance of training and developing team members for successful delegation and leadership development.
- [00:45:00 - 00:50:00] Final Thoughts and Wrap-up
- The hosts conclude the episode with Lorraine sharing her team size and a discussion on the importance of outsourcing in creative entrepreneurship.
Transcript
What's up?
ShySpeaks:What's up?
ShySpeaks:Welcome to the mind of my creative business podcast.
ShySpeaks:My name is Shy Speaks
ShySpeaks:Ron "iRonic" Lee Jr.: and I am Ron, Ironically jr.
ShySpeaks:And today we have a guest with us.
ShySpeaks:We have Miss Lorraine Kamisha, who is a serial creative manure.
ShySpeaks:Um, she has several businesses, one being a, uh, writing business for She also
ShySpeaks:monetizes her content creation on social media, IG, Instagram, things like that.
ShySpeaks:Um, and she is a business coach.
ShySpeaks:She is formerly one of my business coaches, actually my first business coach.
ShySpeaks:So, um, that's how I would introduce you, Miss Lorraine Kamisha.
ShySpeaks:But I want for you to be able to introduce yourself.
ShySpeaks:How would you introduce?
Lorraine Kamesha:Well, thank you, Ron.
Lorraine Kamesha:I am Lorraine Kamisha and I am actually a viral marketing strategist.
Lorraine Kamesha:So I teach up and coming content creators how to monetize their following so they
Lorraine Kamesha:can make more money on social media.
Lorraine Kamesha:So I don't believe in just, you know, posting just a post.
Lorraine Kamesha:We post them for a purpose and that purpose is to pay our bills.
Lorraine Kamesha:Ron "iRonic" Lee Jr.: Yes.
Lorraine Kamesha:Yes.
Lorraine Kamesha:I love it.
Lorraine Kamesha:I love it.
Lorraine Kamesha:I love it.
Lorraine Kamesha:Um, okay.
Lorraine Kamesha:So you say a viral strategist, say it again, a viral marketing strategist,
Lorraine Kamesha:a viral marketing strategist, right?
Lorraine Kamesha:So those people who are content creators, right.
Lorraine Kamesha:You're showing them how to, okay.
Lorraine Kamesha:How to monetize this, right.
Lorraine Kamesha:We're not just doing it.
Lorraine Kamesha:Once again, we know it's called social media, right?
Lorraine Kamesha:We use it socially, but we know that these platforms are not social platforms.
Lorraine Kamesha:These platforms are marketing platforms, right?
Lorraine Kamesha:Right.
Lorraine Kamesha:So you're showing them how to do that.
Lorraine Kamesha:Okay, cool.
Lorraine Kamesha:So, so our show, I said, we're like the number one, um, Podcast
Lorraine Kamesha:for creative entrepreneurs, right?
Lorraine Kamesha:So we talk about strategy, structure, and self development.
Lorraine Kamesha:So I see you as a creative for newer, right?
Lorraine Kamesha:Based on just me, me knowing you a little bit, um, hearing your story.
Lorraine Kamesha:Um, do you see yourself as a creative
Lorraine Kamesha:for newer though?
Lorraine Kamesha:Oh, it took a while.
Lorraine Kamesha:And, you know, before I started with the content creating, I was just, you know,
Lorraine Kamesha:in my business, like most entrepreneurs are, they're doing all the things.
Lorraine Kamesha:They're, you know, Sometimes doing the work, like when I started the writing
Lorraine Kamesha:business, I was actually writing.
Lorraine Kamesha:So yeah, that is, you know, a creative preneur doing the writing.
Lorraine Kamesha:But then as I grew and I learned that I had to start delegating and automating
Lorraine Kamesha:things that, you know, at the end of the day, my job was to drive sales.
Lorraine Kamesha:And one of the best ways to drive sales online is through content creation.
Lorraine Kamesha:So that's kind of just where I fell.
Lorraine Kamesha:So for the most part, when my business is, I'm the one who's
Lorraine Kamesha:pretty much the creative director, as far as the content is concerned.
Lorraine Kamesha:Um, I am head of sales.
Lorraine Kamesha:I do employ teams at this point.
Lorraine Kamesha:Um, but that's just where my, my, I guess, expertise lie.
Lorraine Kamesha:I just kind of ended up here and I do enjoy it.
Lorraine Kamesha:So I'm glad I'm blessed to have ended up in this position.
Lorraine Kamesha:I will say.
Lorraine Kamesha:Ron "iRonic" Lee Jr.: Right.
Lorraine Kamesha:So, so when we're talking about that whole content creation piece, and you
Lorraine Kamesha:just mentioned that you enjoy it, I know a lot of people, even, even people
Lorraine Kamesha:that are creatives that hate that side.
Lorraine Kamesha:Like when I, when it comes to the social media piece, like
Lorraine Kamesha:I can't, I can't stand it.
Lorraine Kamesha:I do it, but I don't like it.
Lorraine Kamesha:So.
Lorraine Kamesha:Do you think that's the creative in you that enjoys the content creation
Lorraine Kamesha:piece?
Lorraine Kamesha:Actually, I think it's the scientist in me that enjoys the content piece.
Lorraine Kamesha:Um, because for me, it's like math and numbers.
Lorraine Kamesha:So for some reason I can look at content or I can look at what's
Lorraine Kamesha:trending or what's going viral and I can immediately like take that pattern
Lorraine Kamesha:out and apply it to something else.
Lorraine Kamesha:So that for me, it's.
Lorraine Kamesha:It's, it's, it's a mathematical thing.
Lorraine Kamesha:It's not as creative, the viral pieces.
Lorraine Kamesha:Of course I got to do the content and I got to make the video.
Lorraine Kamesha:I got to bring the vibes and all that stuff.
Lorraine Kamesha:So that's the creative piece, but the actual, like, how am I going
Lorraine Kamesha:to propel this content forward is like a scientific thing for me.
Lorraine Kamesha:Hmm.
Lorraine Kamesha:Ron "iRonic" Lee Jr.: Not okay.
Lorraine Kamesha:That's you just, you just sparked something in me.
Lorraine Kamesha:So let's talk about that piece because you said, okay, it's not necessarily an art.
Lorraine Kamesha:And you didn't say that, but this is what I'm surmising, right?
Lorraine Kamesha:But there's a science to this.
Lorraine Kamesha:So talk about that science piece.
Lorraine Kamesha:Like, okay, you said it's numbers and it's science.
Lorraine Kamesha:What does that exactly look like?
Lorraine Kamesha:Um, you gotta be able to just...
Lorraine Kamesha:analytics and tell what's trending.
Lorraine Kamesha:And, and it's so crazy because it's a perfect meld of my personality
Lorraine Kamesha:because, you know, on one hand, I went to school on a, on a music
Lorraine Kamesha:scholarship, and then the, on the other hand, I'm a doctor of pharmacy.
Lorraine Kamesha:So, you know, the chemistry and then the music and then, you know, the
Lorraine Kamesha:biology and then the scale, you know, so it's always been this duality for me.
Lorraine Kamesha:So it's the content creation piece.
Lorraine Kamesha:It's just being able to take a look at those analytics.
Lorraine Kamesha:Connect what the math says, you know, the deltas, well, you know,
Lorraine Kamesha:what's the change over time?
Lorraine Kamesha:You know, what, what time factors go into, you know, the
Lorraine Kamesha:views and, and the followers.
Lorraine Kamesha:And, you know, if I do this type of content, what is going
Lorraine Kamesha:to give me the biggest return?
Lorraine Kamesha:Um, being able to break that down and, and being able to not do, you
Lorraine Kamesha:know, based on luck or create based on luck, but create based on, okay,
Lorraine Kamesha:I know that if I do this, this, and this, I should get this in return.
Lorraine Kamesha:Wow.
Lorraine Kamesha:Ron "iRonic" Lee Jr.: Wow, wow.
ShySpeaks:So it's it what you said that you added that on there.
ShySpeaks:You said she didn't say it is not art.
ShySpeaks:She just said, she said as a science as well.
ShySpeaks:And that's why when you go to school, you get a degree of
ShySpeaks:Bachelor of art and science.
ShySpeaks:Right.
ShySpeaks:It's an art and science combined.
ShySpeaks:And as you just said that, I heard you talk about, wow, art and science, like
ShySpeaks:that is, and all of that goes together.
ShySpeaks:And I think that from what I see, artists, or creatives, or whichever
ShySpeaks:word you want to lean into at this moment, those who have some type of,
ShySpeaks:ability to tap into that other side is that's where we see the most success.
ShySpeaks:That's what I'm, that's what I'm listening.
ShySpeaks:So saying that to say, now, listen, if you're just a pure, you're watching this
ShySpeaks:and you're just a pure writer, I like, I didn't have another degree option,
ShySpeaks:but just being able to lean in to that science side is not as much as that art
ShySpeaks:side could totally make the difference.
Lorraine Kamesha:Yeah.
Lorraine Kamesha:Right.
Lorraine Kamesha:And it's something that has always been like the case for me.
Lorraine Kamesha:Like I grew up in that environment.
Lorraine Kamesha:My dad was an artist.
Lorraine Kamesha:He painted, he did ceramics and woodwork.
Lorraine Kamesha:And my mom was the pharmacist.
Lorraine Kamesha:I'm a second gen pharmacist.
Lorraine Kamesha:She was, you know, the, the scientist, she was the one who brought it all
Lorraine Kamesha:together and was like, Hey, let's, you know, market this and let's sell
Lorraine Kamesha:this and let's, you know, apply, you know, those things to the business.
Lorraine Kamesha:I think that, you know, all creatives need that side.
Lorraine Kamesha:I remember talking about this with Ron, you know, a long time ago.
Lorraine Kamesha:I'm like, look, you know, sometimes the creative just wants to show up as the
Lorraine Kamesha:creative, but it takes that other side in order to make a business out of that.
Lorraine Kamesha:So it can sustain yourself.
Lorraine Kamesha:And when I was in, you know, music, what's one of the thing I found out
Lorraine Kamesha:real fast is that when I had to Do music in order to sustain myself.
Lorraine Kamesha:I was like, not really my thing, but you know, I've landed in the correct position.
Lorraine Kamesha:I would say.
Lorraine Kamesha:Ron "iRonic" Lee Jr.: And I can relate to that.
Lorraine Kamesha:Right.
Lorraine Kamesha:Where it's like, for me, music, I love doing it.
Lorraine Kamesha:I'm very passionate about doing it, but I never wanted to.
Lorraine Kamesha:monetize it to where this was my sole revenue generator, you know?
Lorraine Kamesha:Cause it was like, it, it just, it, it, for me, it took away something.
Lorraine Kamesha:So it was like, okay, where can I fit in to where I can utilize my gift for
Lorraine Kamesha:creating, but also be able to monetize it to where I can, you know, keep this.
Lorraine Kamesha:Pure per se.
Lorraine Kamesha:So no, that's, that's interesting.
Lorraine Kamesha:I don't know if I knew that about you that you, I, I, I know you, you did
Lorraine Kamesha:the, I know you went to school for pharmacy, but I didn't know that you
Lorraine Kamesha:initiated going to school for music.
Lorraine Kamesha:A lot
Lorraine Kamesha:of people don't know that.
Lorraine Kamesha:I mean, I was a band nerd, like drum major of the band, all that good stuff.
Lorraine Kamesha:Like don't talk about them.
Lorraine Kamesha:Wow.
ShySpeaks:That's really, really cool.
ShySpeaks:Okay.
ShySpeaks:So All right, so let's go ahead and hop right in.
ShySpeaks:So now we know that you are an artist.
ShySpeaks:You're, you are, you say it took you a while to figure out
ShySpeaks:you're the creative entrepreneur.
ShySpeaks:You was always a creative entrepreneur from the beginning.
ShySpeaks:You went to school to be creative and like so.
ShySpeaks:It's almost like you saw them as two separate things, and it probably
ShySpeaks:took a while to learn how to blend the two, is what you're saying.
Lorraine Kamesha:Forever.
Lorraine Kamesha:I changed my major in college the first time, like, eight times.
Lorraine Kamesha:Like, I couldn't figure out where I belong, because here I
Lorraine Kamesha:was, you know, good at music.
Lorraine Kamesha:I was always just...
Lorraine Kamesha:Naturally good at math and science.
Lorraine Kamesha:I didn't know what to do.
Lorraine Kamesha:So I'm glad that I'm, like I said, I'm glad that I'm here.
Lorraine Kamesha:It's, it makes a big difference in your life when you can, you know,
Lorraine Kamesha:finally put your hands on your purpose.
ShySpeaks:So speaking of putting your hands on your purpose, again, we're
ShySpeaks:talking about you're a writer, so you literally put your hands on things.
ShySpeaks:So can you tell us a little bit more about this company that
ShySpeaks:you created around writing?
Lorraine Kamesha:Right.
Lorraine Kamesha:So, um, back when I was in pharmacy school, I was off
Lorraine Kamesha:for the summer and I was.
Lorraine Kamesha:Struggling.
Lorraine Kamesha:Like I had been in sales for a very long time, completely like did a
Lorraine Kamesha:180 and left all that behind, left all the money and the perks and the
Lorraine Kamesha:commission and everything behind, and decided to go to pharmacy school.
Lorraine Kamesha:It was off for the summer, broke as a joke, and had to make 140 to
Lorraine Kamesha:keep my kids, my twin daughters.
Lorraine Kamesha:Who are like a year and some change at that time in daycare.
Lorraine Kamesha:And what I was doing is I was doing this for free.
Lorraine Kamesha:I was writing people's resumes.
Lorraine Kamesha:I was doing business plans.
Lorraine Kamesha:I was doing all these things for just, you know, free labor for all my friends and
Lorraine Kamesha:family, and, you know, people are sending people to me and all that type of stuff.
Lorraine Kamesha:So one day I decided, you know what, I, I gotta do something.
Lorraine Kamesha:So I decided that I was going to start charging for these resumes.
Lorraine Kamesha:When I started advertising myself, uh, which is something that I've
Lorraine Kamesha:always done in the past, I've worked for advertising companies.
Lorraine Kamesha:I've worked for radio stations in sales.
Lorraine Kamesha:I started advertising myself in the business, just kind of
Lorraine Kamesha:like took off in about a month.
Lorraine Kamesha:I was making like 1500 a week.
Lorraine Kamesha:Um, and then I had to figure out how I was going to sustain
Lorraine Kamesha:that and go back to school.
Lorraine Kamesha:So, um, that's where the company was born at first.
Lorraine Kamesha:It was.
Lorraine Kamesha:A one woman show, um, because like I said, it was just a hustle.
Lorraine Kamesha:I was just trying to make a, you know, 200 max to keep my
Lorraine Kamesha:kids in daycare and pay for gas.
Lorraine Kamesha:And then when I came with that problem, like, Hmm, how am I going to
Lorraine Kamesha:go back to school, pharmacy school?
Lorraine Kamesha:You know, full time medical school and also keep this revenue coming in.
Lorraine Kamesha:So that's when I started hiring people.
Lorraine Kamesha:And from there, over the years, we've grown.
Lorraine Kamesha:We, we have probably about 30 something writers over any given period of time,
Lorraine Kamesha:depending on what the seasons look like.
Lorraine Kamesha:We have several VAs.
Lorraine Kamesha:I have an assistant who also has an assistant.
Lorraine Kamesha:Um, so it just kind of blew up from there because I learned very early on
Lorraine Kamesha:that if I wanted to make the type of money that I could sustain myself on as
Lorraine Kamesha:a single mother, then I had to make sure that I knew how to delegate and what I
Lorraine Kamesha:couldn't delegate, I could then automate.
ShySpeaks:Wow.
ShySpeaks:Wow.
ShySpeaks:She's talking my language.
ShySpeaks:Delegate, automate,
Lorraine Kamesha:scale.
ShySpeaks:All of these things are sounding really great.
ShySpeaks:We're going to be talking about that a little bit more about some
ShySpeaks:of the things that you did to scale.
ShySpeaks:How do you actually delegate?
ShySpeaks:How do you automate?
ShySpeaks:So many people have so many questions about that.
ShySpeaks:Like, okay, if I'm not writing it, if I want to get anything written
ShySpeaks:well, I got to write it myself.
ShySpeaks:That could be your philosophy.
ShySpeaks:So for all the writers out there, we're going to get into how you get to the
ShySpeaks:point where you're able to delegate.
ShySpeaks:Okay.
ShySpeaks:Run, I want to, I want you to lean in a little bit and inquire about the,
ShySpeaks:the branding behind like this company.
ShySpeaks:So the name of the company, like how do you get to the point?
ShySpeaks:Like, you know, all of that.
ShySpeaks:And I say run because run loves that he nerds out on that type of stuff.
ShySpeaks:So
ShySpeaks:Ron "iRonic" Lee Jr.: no, um, that's a great question.
ShySpeaks:Right.
ShySpeaks:So You start out providing the service and then you, you,
ShySpeaks:you realize, okay, oh great.
ShySpeaks:I'm, I can, I'm generating revenue.
ShySpeaks:Like I said, you were just trying to get 147 and you got 1500, right?
ShySpeaks:So now it's like, okay, now I have to pull some other things in
ShySpeaks:place in order for this to work.
ShySpeaks:But then at what point and what, what, when did you start to say, okay, wow,
ShySpeaks:I need to be able to like brand this?
ShySpeaks:And actually you said you had a set, you had some sales background,
ShySpeaks:so you knew, you knew sales and marketing and things like that.
ShySpeaks:But at what point in time, then does that stuff come into play?
Lorraine Kamesha:Honestly, um, I didn't build my first website for that business
Lorraine Kamesha:until like maybe three months or so end.
Lorraine Kamesha:And it was really just because I needed it to do something for me.
Lorraine Kamesha:And I've talked to Ron about this before.
Lorraine Kamesha:Like, I don't believe in having websites that do absolutely nothing for me.
Lorraine Kamesha:It it makes.
Lorraine Kamesha:Um, but I, that's when I started recognizing, okay, I've got to not only
Lorraine Kamesha:have that utility with those websites, but I also have to start being recognizable.
Lorraine Kamesha:I know from being in sales for a very long time that the people
Lorraine Kamesha:use your services when they can.
Lorraine Kamesha:You know, they can find you or they can recognize you.
Lorraine Kamesha:Um, if you think about it right now, about how, think about how many
Lorraine Kamesha:different brands of toothpaste that you can think of, if you, if you think
Lorraine Kamesha:about that, you could probably come up with like maybe four or five, if
Lorraine Kamesha:you're really observant, maybe like.
Lorraine Kamesha:7 or 8 or something like that.
Lorraine Kamesha:There's like hundreds of brands of toothpaste.
Lorraine Kamesha:Okay, I didn't want to be one.
Lorraine Kamesha:I wanted to be in that four to five.
Lorraine Kamesha:I didn't want to be in that, you know, hundred that nobody knew about.
Lorraine Kamesha:So that's when I finally started to connect in.
Lorraine Kamesha:But honestly, it was such a hustle for me at the beginning.
Lorraine Kamesha:I mean, you got to imagine I was in school with twins.
Lorraine Kamesha:Full time pharmacy school.
Lorraine Kamesha:I mean, one of the top pharmacy schools in the country, Mercer University,
Lorraine Kamesha:you know, afraid to flunk out.
Lorraine Kamesha:Um, you know, running this business so that I could pay the bills, you
Lorraine Kamesha:know, for myself, keep the kids in daycare, all that good stuff.
Lorraine Kamesha:So I could afford the opportunity to go to school full time.
Lorraine Kamesha:Um, so branding and stuff wasn't really at the top of my mind, but it's still
Lorraine Kamesha:something that I worked on over time.
Lorraine Kamesha:Ron "iRonic" Lee Jr.: Right, right, right.
Lorraine Kamesha:So in regards to, so you said this started off in the summertime, so
Lorraine Kamesha:you was doing this in the summertime and then you had to go back.
Lorraine Kamesha:So by, so what was that, what was that strategy that you put in place is
Lorraine Kamesha:like, okay, I need to keep this going.
Lorraine Kamesha:But then what are some of those things that, okay, nope, this was the first
Lorraine Kamesha:thing I did in order for me to keep this going, to keep this revenue coming.
Lorraine Kamesha:But I wanted to keep, but I went with this, I created this hustle.
Lorraine Kamesha:I wanted to keep this hustle going.
ShySpeaks:That's so good, Ron.
ShySpeaks:What was the first strategy?
Lorraine Kamesha:Okay, so I know people ask me this a lot and they're
Lorraine Kamesha:like, what did you outsource first?
Lorraine Kamesha:So what'd you think about first?
Lorraine Kamesha:And what I'll tell them is that it really doesn't matter what you outsource first.
Lorraine Kamesha:The key is that you are replacing yourself.
Lorraine Kamesha:So whatever it is that you're doing and it's taken up the most of your
Lorraine Kamesha:time, then you replace that with something else, whether it be hiring
Lorraine Kamesha:somebody or automating something.
Lorraine Kamesha:So for me at that point, because I was writing all these papers myself,
Lorraine Kamesha:like I was literally, you know, 15, 20 papers a week, and I'm not talking
Lorraine Kamesha:about 15, 20 pages I'm talking about Projects that could be eight pages
Lorraine Kamesha:or 10 pages or three or four pages.
Lorraine Kamesha:So I was sitting there on my couch really for the whole
Lorraine Kamesha:entire summer just typing away.
Lorraine Kamesha:Um, so when I knew at that point when I went back to school And I got to study
Lorraine Kamesha:all this stuff and learn all these drugs and figure out all this chemistry and
Lorraine Kamesha:all that stuff I wasn't gonna be able to sit on my couch all day and write those
Lorraine Kamesha:papers So I had to hire writers that was that was the first thing that I had to
Lorraine Kamesha:do Um, then when I hired so many writers and I started expanding, I had maybe 15
Lorraine Kamesha:writers that were all over the world and I had an American based, um, customer base.
Lorraine Kamesha:Okay.
Lorraine Kamesha:So that means if you've got writers over across the globe and got
Lorraine Kamesha:customers over here and you're the only person that's in between
Lorraine Kamesha:them, then you're working 24 seven.
Lorraine Kamesha:Okay.
Lorraine Kamesha:So.
Lorraine Kamesha:Cool.
Lorraine Kamesha:Cool.
Lorraine Kamesha:Then I had to start outsourcing management of the writers.
Lorraine Kamesha:So I kind of built my own in house agency that way.
Lorraine Kamesha:So I hired somebody.
Lorraine Kamesha:They take care of, uh, you know, the writers, they do all that communication.
Lorraine Kamesha:Um, so that was the sec, the, the second thing that I had to do.
Lorraine Kamesha:And then when I did that, I realized, Whoa, wait a minute.
Lorraine Kamesha:I'm still in between all these people.
Lorraine Kamesha:So that's when I had to start automating.
Lorraine Kamesha:So in 2017, um, I spent 20, 000 and spent a year of my time to work with developers.
Lorraine Kamesha:With no code experience, no nothing, literally a year, um, building my
Lorraine Kamesha:automated system so that I could remove myself, again replacing
Lorraine Kamesha:myself, out of the back and forth between writers and clients.
Lorraine Kamesha:Ron "iRonic" Lee Jr.: Wow.
Lorraine Kamesha:Wow.
Lorraine Kamesha:Oh,
ShySpeaks:really, really cool journey.
ShySpeaks:I want to say this, um, this entire time we've talked about
ShySpeaks:you being a creative writer.
ShySpeaks:We talked about you spending hours writing and then how your first strategy was to
ShySpeaks:outsource something, uh, really just to kind of free up your time cause you needed
ShySpeaks:to, cause you were trying to go to school.
ShySpeaks:But for most creatives.
ShySpeaks:The need is for whatever reason you need it to, whatever it is that
ShySpeaks:they need their time back for that.
ShySpeaks:It sounds like you're saying strategy is, I mean, your first strategy is
ShySpeaks:to outsource something because that's where it creates scale, something
ShySpeaks:that's time consuming, right?
ShySpeaks:OK, so we're talking all about this writing.
ShySpeaks:We're talking about, obviously, we're not talking about how prolific you are
ShySpeaks:because you're writing all these papers and resumes and all this, all this
ShySpeaks:writing you're doing to help other people.
ShySpeaks:What I do want to say is.
ShySpeaks:We're going to get into a little bit further into like some of the
ShySpeaks:systems that you put in place, some of the structure that you put in
ShySpeaks:place to kind of manage all of this.
ShySpeaks:But I want you to drop the name right quick before we go to pay these bills.
ShySpeaks:As we say here in the podcast world, drop the name of this business
ShySpeaks:that you build so people can know exactly what we're talking about.
ShySpeaks:Sure.
ShySpeaks:There's
Lorraine Kamesha:two sites, UniversityWriting911.
Lorraine Kamesha:com and GradeSeekers.
Lorraine Kamesha:com.
Lorraine Kamesha:Those are the two.
ShySpeaks:Mmm.
ShySpeaks:Just saying.
ShySpeaks:Don't go nowhere.
ShySpeaks:We'll be right back.
Lorraine Kamesha:What's the irony?
ShySpeaks:It's because it's us in different color clothing.
ShySpeaks:I mean, listen, we've been doing a lot of talking, and we want to make
ShySpeaks:sure that you have an opportunity to make a statement as well.
Lorraine Kamesha:Because
Lorraine Kamesha:Ron "iRonic" Lee Jr.: we've seen people make statements
Lorraine Kamesha:with their athletic apparel.
Lorraine Kamesha:We've even seen people make statements as entrepreneurs.
Lorraine Kamesha:But one thing I haven't seen is somebody make a statement
Lorraine Kamesha:as a creative entrepreneur.
Lorraine Kamesha:So what we have given you an opportunity to make a statement
Lorraine Kamesha:as a creative entrepreneur.
ShySpeaks:Okay.
ShySpeaks:Okay.
ShySpeaks:So if they want to make sure that they're rocking that creative preneur
ShySpeaks:gear, where can they go get that?
ShySpeaks:You
ShySpeaks:Ron "iRonic" Lee Jr.: can go get that gear from whatstheirony.
ShySpeaks:com.
ShySpeaks:Okay, when we say we're playing these videos, a lot of times
ShySpeaks:people think we got some kind of sponsor.
ShySpeaks:No, you are the sponsors.
ShySpeaks:Those of you guys who are creative entrepreneurs who are watching this,
ShySpeaks:who need some gear that they can rock to actually let people know
ShySpeaks:that you're a creative entrepreneur.
ShySpeaks:Ron "iRonic" Lee Jr.: Awesome.
ShySpeaks:Awesome.
ShySpeaks:So no, like you, in the first half, you've, you've
ShySpeaks:definitely let us in on a lot.
ShySpeaks:Right.
ShySpeaks:Um, and that piece, as far as the, you wanted to replace yourself as
ShySpeaks:the writer so that you can scale.
ShySpeaks:Cause like, listen, I can't keep doing this writing somebody else to do that.
ShySpeaks:Now, a lot of this, I want to know like the mindset kind of behind that, because.
ShySpeaks:Yeah.
ShySpeaks:The average person not going to know that they need to do that.
ShySpeaks:The average person, I don't like, what, how did you come to those?
ShySpeaks:I know it's like, okay, I'm going back to school, but I want to know mindset
ShySpeaks:wise, what, what, what was going through your mind in order to come to that?
ShySpeaks:Like, is there something from the past that you knew or
ShySpeaks:yeah, where that come from?
Lorraine Kamesha:So again, it's the math for me.
Lorraine Kamesha:So I've always been somebody that is real focused on the numbers
Lorraine Kamesha:and it's just natural for me.
Lorraine Kamesha:But also when you've been in sales for as long as I had been by
Lorraine Kamesha:that point, um, you know, you're always looking at the run rates.
Lorraine Kamesha:You're looking at the percentages.
Lorraine Kamesha:You're looking at your clothes, right?
Lorraine Kamesha:You're looking at all that stuff.
Lorraine Kamesha:And I guess I just came.
Lorraine Kamesha:Into my business with that.
Lorraine Kamesha:So, uh, and I've done this before, um, on some of my lives and on some of my, um,
Lorraine Kamesha:you know, masterminds and stuff like that.
Lorraine Kamesha:But I talk about the difference between doing everything
Lorraine Kamesha:yourself and then outsourcing.
Lorraine Kamesha:So the math works out like this.
Lorraine Kamesha:If you have a job or, um, let's say something that you can
Lorraine Kamesha:do for somebody else and you charge a hundred dollars, right.
Lorraine Kamesha:And at capacity, meaning that you cannot do any more.
Lorraine Kamesha:You know, for whatever reason, you can only do like 20 of those a week.
Lorraine Kamesha:If that is the case, then you can only make 2, 000 per week, right?
Lorraine Kamesha:However, if you hire five additional people who can do exactly what you
Lorraine Kamesha:do and they can each do 20 of those same jobs and you charge, um, 100.
Lorraine Kamesha:For that job, then you're looking at what 10, 000, I believe it works
Lorraine Kamesha:out to be a week and you pay them.
Lorraine Kamesha:Let's say 50 percent of the job.
Lorraine Kamesha:Then you just took your revenue from 2, 000 to 5, 000 a week and you removed
Lorraine Kamesha:yourself from having to do all that work.
Lorraine Kamesha:So, for me, the math has always made sense.
Lorraine Kamesha:I needed to know that I was going to be able to pay my bills, still go to school.
Lorraine Kamesha:My kids were going to be taken care of and that I could still live a comfortable
Lorraine Kamesha:life because 1 thing I don't like to do.
Lorraine Kamesha:It's struggle.
ShySpeaks:The math definitely have to, has to math if you don't want to struggle.
ShySpeaks:She says the math is definitely, it was a math.
ShySpeaks:And if you're just, I'm being silly, cause that's what they say out here.
ShySpeaks:The math is not math.
ShySpeaks:And then listen, the math, the way you just mathed it really makes sense.
ShySpeaks:I'm still doing 20 papers.
ShySpeaks:or 20 whatever it is that I'm doing.
ShySpeaks:I now do, I've like brought in way more people because I have these other
ShySpeaks:people that are doing it as well.
ShySpeaks:I increased my income, but I had to share the income with the people
ShySpeaks:who were helping me do it, but I'm making more without having to do more.
ShySpeaks:It doesn't
Lorraine Kamesha:matter.
Lorraine Kamesha:I mean, one year we went viral on TikTok with my business.
Lorraine Kamesha:The first video I posted on, uh, TikTok of my business, the writing business, and we
Lorraine Kamesha:went viral and at one point we made up to $27,000 in a week and I was writing like
Lorraine Kamesha:a check for 13,000 of that to my team.
Lorraine Kamesha:Do you think I give a damn if I got, if I'm making 14,000 a week and I
Lorraine Kamesha:gotta write a check for 13,000 a week,
ShySpeaks:I don't, you can have the check.
Lorraine Kamesha:Everybody can eat.
Lorraine Kamesha:I don't care.
Lorraine Kamesha:I was sitting, you know, taking care of my babies.
Lorraine Kamesha:I believe, no, I wasn't pregnant at that time, but you know, I
Lorraine Kamesha:was chilling with my babies.
Lorraine Kamesha:We're homeschooling.
Lorraine Kamesha:I was doing what I
Lorraine Kamesha:Ron "iRonic" Lee Jr.: do.
Lorraine Kamesha:Yeah.
Lorraine Kamesha:No.
Lorraine Kamesha:And I heard it said that they say that 10 percent of a watermelon.
Lorraine Kamesha:is greater than a hundred percent of a grade.
Lorraine Kamesha:And we have to develop that mindset as entrepreneurs.
Lorraine Kamesha:So where it's like, it's okay to split the pie, especially once
Lorraine Kamesha:again, if I can get a bigger pie,
Lorraine Kamesha:right.
Lorraine Kamesha:I'll never be able to make 27, 000 a week on my own.
Lorraine Kamesha:Back when in 2013, when I started the business, I was doing all the work.
Lorraine Kamesha:My max was probably about 1, 500.
Lorraine Kamesha:Maybe about double that.
Lorraine Kamesha:Cause my prices were a little bit different back then, you know,
Lorraine Kamesha:that whole thing where you don't realize what your worth is and
Lorraine Kamesha:you're under charge and all that.
Lorraine Kamesha:I had to go through that too.
Lorraine Kamesha:Okay.
Lorraine Kamesha:But once I got over that, I still wasn't going to be able to make that type
Lorraine Kamesha:of money that it's just impossible.
ShySpeaks:Wow.
ShySpeaks:You know, and honestly, so you were asking about the mindset and the
ShySpeaks:mindset is really you talked about it being math and I love the simplicity
ShySpeaks:of that because sometimes when we talk about mindset, we're thinking
ShySpeaks:like, what do I need to tap into?
ShySpeaks:And what do I need to listen?
ShySpeaks:Just do the numbers.
ShySpeaks:So I love that.
ShySpeaks:That's really, really cool.
ShySpeaks:I love it.
ShySpeaks:I think, um, okay, so, oh, I have so much that I want to inquire
ShySpeaks:about with you, with this business.
ShySpeaks:And, um, so the first thing, Ron and I are using this terminology so that
ShySpeaks:you can scale, but you really weren't trying to scale as in grow the business.
ShySpeaks:You were really just trying to get your time back so that you
ShySpeaks:can apply it somewhere else, which is technically scaling.
ShySpeaks:So.
ShySpeaks:For some people, just start right there.
ShySpeaks:Like this, just get your time.
ShySpeaks:Don't worry about trying to, I'm gonna try to bring in all these.
ShySpeaks:Just figure out how to get your time back and that will help you scale.
ShySpeaks:This is keep it simple.
ShySpeaks:All right.
ShySpeaks:So now we talk about, you talk about bringing on these other people.
ShySpeaks:You said five other people back in your case, right?
ShySpeaks:With the writing company.
ShySpeaks:If we bring on five other writers, what, okay.
ShySpeaks:There has to be some type of structure or some type of system or
ShySpeaks:something that has to be in place.
ShySpeaks:that allows you to then communicate to these other writers that, hey,
ShySpeaks:I had, you became a conduit, right?
ShySpeaks:But what needs to be in place for a person or what do they need to do
ShySpeaks:before they're able to even delegate something out and outsource stuff?
Lorraine Kamesha:Yeah.
Lorraine Kamesha:I mean, the communication piece has to be on point.
Lorraine Kamesha:So that was probably one of the first things that I set up.
Lorraine Kamesha:Like, what are we going to do to be able to communicate with you?
Lorraine Kamesha:With each other, especially since the majority of my team was, you know,
Lorraine Kamesha:based overseas or whatever, like, how are we going to communicate?
Lorraine Kamesha:And that can bring a huge.
Lorraine Kamesha:Like issue, it could be a huge barrier, especially when you're
Lorraine Kamesha:working with people overseas.
Lorraine Kamesha:Number one, how are you gonna do it?
Lorraine Kamesha:Like, what is gonna facilitate that as far as you know?
Lorraine Kamesha:Is it by phone?
Lorraine Kamesha:Is it by text?
Lorraine Kamesha:Is there a platform that you're gonna use, but also cul culturally?
Lorraine Kamesha:'cause there are cultural differences that you have to deal with when
Lorraine Kamesha:you're dealing with people who are from different countries.
Lorraine Kamesha:You know, be me being a woman and dealing with people, you know, some of.
Lorraine Kamesha:I ran Iraq, you know, Kenya, uh, India and all the other stuff.
Lorraine Kamesha:They didn't really take too kindly to me, you know, being the boss
Lorraine Kamesha:and giving them, you know, ordering them around or whatever at first.
Lorraine Kamesha:Um, but you gotta kind of get over that.
Lorraine Kamesha:So I would say that that communication was like the first system and
Lorraine Kamesha:process that I had to put in place.
Lorraine Kamesha:Ron "iRonic" Lee Jr.: If you don't mind us asking, what specific
Lorraine Kamesha:tool do you use for communication?
Lorraine Kamesha:Cause we know there's a plethora out there, right?
Lorraine Kamesha:Um, I know me and Shy use Slack and there's some things like that, but what,
Lorraine Kamesha:what, what tool do you, do you use?
Lorraine Kamesha:So
Lorraine Kamesha:I started off with Asana, which was weird.
Lorraine Kamesha:Sometimes I go and I take, you know, I coach other business owners that
Lorraine Kamesha:are doing the same thing that I do.
Lorraine Kamesha:And I'm like, Hey, if you want to do this here, look at it.
Lorraine Kamesha:It's a little convoluted, but work better than what you're doing now.
Lorraine Kamesha:Um, so, uh, but if not, I do use Slack.
Lorraine Kamesha:So we have multiple channels.
Lorraine Kamesha:We have a channel that's just for, you know, writers.
Lorraine Kamesha:And we also have a channel that the writers and the.
Lorraine Kamesha:The customers can communicate with each other.
Lorraine Kamesha:That's for one business.
Lorraine Kamesha:And then on the other side, um, the platform that I was talking
Lorraine Kamesha:about earlier has a built in type of communication piece, right?
ShySpeaks:He said the other type has to do with the communications.
ShySpeaks:What's the last
Lorraine Kamesha:thing you just said?
Lorraine Kamesha:The platform.
Lorraine Kamesha:Remember I talked about building that custom platform that I had to build?
Lorraine Kamesha:It includes a communication piece.
Lorraine Kamesha:So, um, we use that there.
ShySpeaks:Okay, gotcha.
ShySpeaks:Something custom.
ShySpeaks:Okay, so, uh, when it comes...
ShySpeaks:See?
ShySpeaks:Customization.
ShySpeaks:Alright, so this is...
ShySpeaks:I like that you said that.
ShySpeaks:So, number one, there should be a go to system that you can
ShySpeaks:probably find that works for you.
ShySpeaks:Maybe it's weird, but then you may have to, like, build out something
ShySpeaks:custom for whatever it is your creative business is wrapped around.
ShySpeaks:So I like that, that, uh, that idea.
ShySpeaks:And it's probably going to be a both and, not an either or.
ShySpeaks:For some things you can use this, but for some stuff that's specific
ShySpeaks:to what you have going on, you guys may need something different.
ShySpeaks:Something specific, so.
ShySpeaks:Really good advice there.
ShySpeaks:All right.
ShySpeaks:So we, okay, go ahead, Ron.
ShySpeaks:You got something.
ShySpeaks:Okay.
ShySpeaks:So, okay.
ShySpeaks:So we use Slack.
ShySpeaks:Slack is this way for you and the team to talk.
ShySpeaks:You create channels specifically so that when we're in this channel, we're
ShySpeaks:talking about this specific theme.
ShySpeaks:And then of course, um, as it relates to probably like collaborative
ShySpeaks:writing or probably something like that, we have another custom piece.
ShySpeaks:Okay.
ShySpeaks:All right.
ShySpeaks:So now when you first want to, when you first decide to outsource something
ShySpeaks:and you're trying to delegate first, got to get the communication in peace.
ShySpeaks:All right.
ShySpeaks:So now how do you then Like, make sure you're, what system are you using to
ShySpeaks:like, properly manage this team, right?
ShySpeaks:So now, right, so just because I hired the team, that doesn't mean we're managing the
ShySpeaks:team well, or how do we keep it going, or, you know, keep that whole machine running.
ShySpeaks:I know it's communication, but like, is there something that somebody
ShySpeaks:that, that as a Creative Entrepreneur.
ShySpeaks:As an entrepreneur, do they need to implement this?
ShySpeaks:This right here is going to help you keep it
Lorraine Kamesha:going, right?
Lorraine Kamesha:So if you start getting to a place where you have a large team, I encourage you
Lorraine Kamesha:to hire somebody that you can communicate with that can communicate with the team.
Lorraine Kamesha:So this is, this is something I learned as a drum major when I was in the band.
Lorraine Kamesha:I didn't, if I have a 200 piece band, I can't, I'm not going to
Lorraine Kamesha:individually talk to everybody.
Lorraine Kamesha:You know, at the same time, certain things.
Lorraine Kamesha:Okay.
Lorraine Kamesha:But things that are important.
Lorraine Kamesha:What I want to do is I want to take the section leaders, which might
Lorraine Kamesha:what about eight of those, maybe 10 at the most, bring them in and tell
Lorraine Kamesha:them what, what the plan is, and then let them go and be responsible
Lorraine Kamesha:for their own individual teams.
Lorraine Kamesha:Ron "iRonic" Lee Jr.: Okay.
Lorraine Kamesha:Okay.
Lorraine Kamesha:No, that makes sense.
Lorraine Kamesha:It
ShySpeaks:does.
ShySpeaks:I love it.
ShySpeaks:You know, I'm the artist in me is just, I'm loving this musical, you know, because
ShySpeaks:music is being used as a way to talk about structure, which is normally not the case,
ShySpeaks:but the way you painted out, you letting people know that we got some organization
ShySpeaks:going on over here in the music side.
ShySpeaks:Yeah.
ShySpeaks:I'm a music artist.
ShySpeaks:So, so, okay.
ShySpeaks:So one of the things you talked about earlier, which was, so now I'm asking
ShySpeaks:you about systems and then it also has to be combined with structure.
ShySpeaks:Cause you talked about that just a minute ago, which is.
ShySpeaks:Hey, I was talking to my teammates and they're all in different
ShySpeaks:time zones and stuff like that.
ShySpeaks:So now I'm working 24 hours.
ShySpeaks:So now if I can create one point of contact, then that point of contact
ShySpeaks:who maybe has a better time scale with the rest of the, with the other people,
ShySpeaks:then I can communicate with them.
ShySpeaks:Then they can communicate with others.
ShySpeaks:I like that because you said it earlier, but it's like, okay,
ShySpeaks:you have to hire that person.
ShySpeaks:So then do you need to like, like develop a job title or like, what do you have?
ShySpeaks:You know what I'm saying?
ShySpeaks:What do you, what, what do they need to do to like, so they can go
ShySpeaks:ahead and get that person so they can have that person to talk to that
Lorraine Kamesha:person, you know?
Lorraine Kamesha:Right.
Lorraine Kamesha:So the job title, you know, for me, that's always been kind of fluffy, but
Lorraine Kamesha:I mean, some people get off on that.
Lorraine Kamesha:So I don't know.
Lorraine Kamesha:What do you call that?
Lorraine Kamesha:Yuck their yum or whatever.
Lorraine Kamesha:Right.
Lorraine Kamesha:Right.
Lorraine Kamesha:Right.
Lorraine Kamesha:The main thing you got to do is empower them to make decisions.
Lorraine Kamesha:So they know exactly what to do in certain situations.
Lorraine Kamesha:Uh, we still use Asana for that.
Lorraine Kamesha:So we have a list of S you know, SLPs.
Lorraine Kamesha:If this happens, then we do this.
Lorraine Kamesha:If that happens, then we do this.
Lorraine Kamesha:And anything, anytime something new comes up, then we go back.
Lorraine Kamesha:We, after we solve the issue, we go back, we write up a new SLP.
Lorraine Kamesha:So now that when something happens and I'm asleep or I'm with the
Lorraine Kamesha:kids or I'm, you know, across the world, and you can't reach me,
Lorraine Kamesha:then y'all know exactly what to do.
Lorraine Kamesha:You should only have to touch me in dire situations or situations
Lorraine Kamesha:that we haven't discussed yet.
ShySpeaks:Ladies and gentlemen, we introduced the SOP.
ShySpeaks:Okay.
ShySpeaks:The Standard Operating Procedure.
ShySpeaks:You just, you really giving it to them right here.
ShySpeaks:Ron "iRonic" Lee Jr.: That's what I'm saying.
ShySpeaks:That's why I'm like, we got to get on the show because she is, you
ShySpeaks:know, when it comes to delegation, automation and all that, like.
ShySpeaks:So when I say we introduced the standard operating
ShySpeaks:procedure, she said the SOP.
ShySpeaks:So the SOP for some who may not know is the standard operating procedure, which is
ShySpeaks:a set of instructions that we use within our business to be able to communicate
ShySpeaks:what happens in any given scenario.
ShySpeaks:So that's why she's saying, so if that's there, then we don't need to contact me.
ShySpeaks:The, the person who's the founder or the president or the initial
ShySpeaks:person who, they won't have to if you actually have it listed out on
ShySpeaks:this is how we handle this thing.
ShySpeaks:When this person comes in through payment, this is what
ShySpeaks:happens from here, here, here.
ShySpeaks:If you run into this scenario, we do this.
ShySpeaks:If you run into that scenario, we do this.
ShySpeaks:And she gave the tip on, not only do you need to have the standard operating
ShySpeaks:procedure, so everything that you do should be written down, but also go
ShySpeaks:back in and update the stuff as issues come up, cause like, issues will arise.
Lorraine Kamesha:Now,
Lorraine Kamesha:Ron "iRonic" Lee Jr.: how do you know, cause once again, The average
Lorraine Kamesha:creative, let alone creative for newer, even entrepreneurs, they're not
Lorraine Kamesha:going to know that they need an SOP.
Lorraine Kamesha:They don't even know what an SOP is for some people.
Lorraine Kamesha:Right.
Lorraine Kamesha:So how did you know that?
Lorraine Kamesha:Okay.
Lorraine Kamesha:I need these SOPs in place.
Lorraine Kamesha:Um, so at what point in time do you know that you need them?
Lorraine Kamesha:And then how did you know how to actually create one?
Lorraine Kamesha:Cause I'm tired.
Lorraine Kamesha:I'm sorry.
Lorraine Kamesha:I was burnt the hell out.
Lorraine Kamesha:You know, I'm a problem solver and I've said this online before, and I think
Lorraine Kamesha:I've talked to you about this, Ron.
Lorraine Kamesha:As a business owner, your job every day is to wake up and solve problems.
Lorraine Kamesha:Right.
Lorraine Kamesha:You're the type of person who runs away from problems and, and
Lorraine Kamesha:you know, gets defeated every time they run into an issue.
Lorraine Kamesha:Then you're going to really struggle as an entrepreneur
Lorraine Kamesha:because that is literally your job.
Lorraine Kamesha:Okay.
Lorraine Kamesha:So when you remove yourself from doing all the work, you remove
Lorraine Kamesha:yourself from working in the business.
Lorraine Kamesha:And put yourself in a position to work in on the business.
Lorraine Kamesha:And when you have all these teams, your job is to make their job easier so that
Lorraine Kamesha:they can output as much as possible.
Lorraine Kamesha:So when I ran into this problem, I said, wait a minute, I'm tired.
Lorraine Kamesha:I'm burnt out.
Lorraine Kamesha:I'm not able to hold up my end because I do have a job.
Lorraine Kamesha:You know, my job is sales and marketing, content creation.
Lorraine Kamesha:The creative stuff, the systems, making sure the automations and stuff
Lorraine Kamesha:are tested and working properly.
Lorraine Kamesha:So I do have a job, and if they are constantly just bombarding me with all
Lorraine Kamesha:these things, then I can't do my job, and if I can't do my job, they can't do their
Lorraine Kamesha:job, then the whole system falls, right?
Lorraine Kamesha:So I knew that I had to document this stuff, write it down, so that,
Lorraine Kamesha:and make it easily accessible for them, so that we're not You know,
Lorraine Kamesha:having what they call in science and chemistry, the rate limiting step.
Lorraine Kamesha:You know what I'm saying?
Lorraine Kamesha:What, what part of the process is going to be the rate limiting step?
Lorraine Kamesha:The one that's going to slow everything down, you know, before
Lorraine Kamesha:the output can actually occur.
Lorraine Kamesha:Wow.
ShySpeaks:Come on.
ShySpeaks:Y'all better lean in on this Science at Massey.
ShySpeaks:Letting you know it'll help you with business.
ShySpeaks:What is the bottleneck?
ShySpeaks:Is what we call it in the operations world.
ShySpeaks:What is, everything is flowing through the conduit.
ShySpeaks:It's moving and all of a sudden something is slowing down.
ShySpeaks:Where it's slowing down?
ShySpeaks:We need to start writing some, writing some SOPs about that because we don't
ShySpeaks:want this to be a slowdown anymore.
ShySpeaks:We want to open this back up so that Businesses continue to flow.
ShySpeaks:I love it.
ShySpeaks:I want to say this.
ShySpeaks:You guys are listening to, um, someone who started the university
ShySpeaks:writing 9 1 1, a university.
ShySpeaks:Yeah.
ShySpeaks:So we told you about that, but, and we're asking all these questions
ShySpeaks:about, Hey, what about this?
ShySpeaks:Or can you tell us about that?
ShySpeaks:What system do you use here?
ShySpeaks:But there is another business that you have that actually helps other
ShySpeaks:writers, creative writers who want to start their own six figure.
ShySpeaks:Writing agency, right?
ShySpeaks:Can you want to, let's talk about that a little bit cause I think
ShySpeaks:we should drop them a link so that those who are listening, who are
ShySpeaks:writers are like, this is sounding
Lorraine Kamesha:good.
Lorraine Kamesha:Now I know how to ask.
Lorraine Kamesha:It's not just
Lorraine Kamesha:Ron "iRonic" Lee Jr.: limited to writers.
Lorraine Kamesha:No, no,
Lorraine Kamesha:no.
Lorraine Kamesha:This process actually I found just by trial and error on my own
Lorraine Kamesha:applies to a bunch of different bits, service based businesses.
Lorraine Kamesha:Um, so I've started, um, a mattress removal service, um, a local services.
Lorraine Kamesha:I work with a local roofer in the area and we apply this to his business
Lorraine Kamesha:and I make residual off of that.
Lorraine Kamesha:Um, I have, uh, cars, a couple of SUVs that I'm renting out.
Lorraine Kamesha:Um, this lovely thing behind me is actually a content
Lorraine Kamesha:house that I've decorated and purchased in the Atlanta area.
Lorraine Kamesha:We've applied it to some of the services and things in there as well.
Lorraine Kamesha:So the process is something that you can take out and you can literally
Lorraine Kamesha:use for service based businesses.
Lorraine Kamesha:Um, but I do have, um, a guide that I wrote that talks specifically
Lorraine Kamesha:towards writers, um, and it's called write6figures, or I'm sorry, write6figs.
Lorraine Kamesha:com.
Lorraine Kamesha:Um, so you can check that out and it'll give you literally a guide of
Lorraine Kamesha:everything that I did in my writing business to scale it from, you
Lorraine Kamesha:know, nothing to what it is today.
ShySpeaks:Wow.
ShySpeaks:Right.
ShySpeaks:Sixfigs.
ShySpeaks:com.
ShySpeaks:Okay.
ShySpeaks:I'm telling you, we'll drop a link for you in the description so
ShySpeaks:that you can know how to get here.
ShySpeaks:Ron, you got something else cause you know, I'm gonna keep going.
ShySpeaks:I don't, I don't, you
Lorraine Kamesha:know,
Lorraine Kamesha:Ron "iRonic" Lee Jr.: listen.
Lorraine Kamesha:I mean, no, it's, it's, it's, she, she said so much.
Lorraine Kamesha:So I definitely, it's a lot of things that have been just kind of firing
Lorraine Kamesha:off, um, in my head in regards to, um, you know, what it is she does and
Lorraine Kamesha:how she approaches it and whatnot.
Lorraine Kamesha:Um, but one thing I want to just kind of, leaning a little
Lorraine Kamesha:bit for our audience, right?
Lorraine Kamesha:So for you, you were like, okay, I'm doing all the writing.
Lorraine Kamesha:So I had to see, okay, because I'm spending the most of my time there and
Lorraine Kamesha:I need to free up my time so I can do other things, but for that creative
Lorraine Kamesha:to where the writing piece or whether it's writing or whatever their creative
Lorraine Kamesha:piece is that they enjoy doing that.
Lorraine Kamesha:They, they want to keep doing that, but they know these other things are needed.
Lorraine Kamesha:Speak to them a little bit, right?
Lorraine Kamesha:Cause they don't look at it.
Lorraine Kamesha:Like, listen, I wanted to get the writing off my plate so that I can scale it.
Lorraine Kamesha:But for this person, like I don't want to take the writing off or I don't want
Lorraine Kamesha:to take this other creative aspect off.
Lorraine Kamesha:I want to keep doing that.
Lorraine Kamesha:So how do you, what would your advice be to them?
Lorraine Kamesha:So let me tell you a secret.
Lorraine Kamesha:The writing never left my plate.
Lorraine Kamesha:Okay.
Lorraine Kamesha:It's still on there.
Lorraine Kamesha:It's just on there in different ways.
Lorraine Kamesha:So I'm writing ads.
Lorraine Kamesha:And I'm writing Facebook statuses and I'm writing TikTok videos and scripts.
Lorraine Kamesha:And now I'm studying AI prompt engineering and I'm, and I'm working with that.
Lorraine Kamesha:Um, so the creative piece really never disappears.
Lorraine Kamesha:It just moves to different.
Lorraine Kamesha:You know, places.
Lorraine Kamesha:Um, so I'm very much still writing.
Lorraine Kamesha:I, I, I write so much in a day.
Lorraine Kamesha:I mean, I've got files and files of content that I just sit there and I write.
Lorraine Kamesha:Now I've gotten to the place where I've had to systemize
Lorraine Kamesha:the, the content creation too.
Lorraine Kamesha:Um, that's something I definitely want to talk about because when I
Lorraine Kamesha:transitioned from, you know, whole business owner, entrepreneur, you
Lorraine Kamesha:know, Hear me roar, all that stuff.
Lorraine Kamesha:And then I started creating video and for some reason I thought
Lorraine Kamesha:that it was going to be different.
Lorraine Kamesha:You know, I was, you know, I was in a place where, you know, I could
Lorraine Kamesha:work minimal hours, be around for my family, you know, do all the things
Lorraine Kamesha:and then got into content creation.
Lorraine Kamesha:And it took me probably about three, four months to realize, wait a minute, girl,
Lorraine Kamesha:you already did this to yourself once.
Lorraine Kamesha:You know, calm down and do what you know you ought to be doing because
Lorraine Kamesha:that video content creation, you know, podcasting, TikToks, Reels, Facebook,
Lorraine Kamesha:all those things will wear you out.
Lorraine Kamesha:I mean, and I, and I went through it, like physically went through, um, so.
Lorraine Kamesha:That's something that you have to be aware of as well.
ShySpeaks:Okay.
ShySpeaks:I like it.
ShySpeaks:I like it.
ShySpeaks:I love it.
ShySpeaks:I love how you said that basically you didn't quit writing.
ShySpeaks:You started writing something else.
ShySpeaks:And so for creative, if they're not a writer, it may
ShySpeaks:not be that you stop cooking.
ShySpeaks:You're just going to start cooking in a different way.
ShySpeaks:You know?
ShySpeaks:Maybe you didn't stop producing, you started producing in a different way.
ShySpeaks:When I say music production or something like that, maybe you
ShySpeaks:didn't stop producing the show, you started producing from another.
ShySpeaks:So it, it just basically sounds like they have to embrace the reality.
ShySpeaks:It's not that they're going to stop doing it.
ShySpeaks:So they're like, Oh, bring somebody in so stop doing this.
ShySpeaks:No, you're not going to stop doing anything you love.
ShySpeaks:You're just going to have to do it in a different capacity.
Lorraine Kamesha:All right.
Lorraine Kamesha:So you gotta, you gotta learn how to kind of.
Lorraine Kamesha:Open your eyes and see stuff where it is.
Lorraine Kamesha:Like Martha Stewart.
Lorraine Kamesha:I mean, she's, when she had her cooking show, she was still technically cooking,
Lorraine Kamesha:but was she prepping out everything?
Lorraine Kamesha:Was she going to the grocery store?
Lorraine Kamesha:Was she, you know, having to pull all her ingredients?
Lorraine Kamesha:Was, you know, all that stuff was prepared for her, but she was still cooking, right?
Lorraine Kamesha:So this is, it's the same thing, you know, you're still going to be creative.
Lorraine Kamesha:And at this point, she's probably just looking over things and improving.
Lorraine Kamesha:She's using the knowledge that she learned from all that creativity from years and
Lorraine Kamesha:years of practicing that in a different capacity, but it's still creativity.
ShySpeaks:Martha Stewart is a creative entrepreneur.
ShySpeaks:Okay.
ShySpeaks:But no, that is so true.
ShySpeaks:There were aspects of that.
ShySpeaks:I like going to the store.
ShySpeaks:I like cooking the food.
ShySpeaks:I like doing, okay, you like all, you really like cooking, but you don't have
ShySpeaks:to go to the store or you like, you know, there's some part of it that someone
ShySpeaks:else can do without you having fear that the ball is going to be dropped.
ShySpeaks:I want you to speak to that real quick, because I see that outsourcing is very
ShySpeaks:important to you to develop, whether it's a writing agency or any agency model,
ShySpeaks:you have to begin to embrace outsourcing.
ShySpeaks:Number one, realizing you're not going to have to let go
ShySpeaks:of the thing you like to do.
ShySpeaks:You're going to get to still do it.
ShySpeaks:But what about people who struggle with like the whole idea of man, the ball is
ShySpeaks:going to get dropped or I'm going to.
ShySpeaks:Lose like clock before this thing is going.
Lorraine Kamesha:Okay.
Lorraine Kamesha:What would you say to that?
Lorraine Kamesha:So one thing you had to get comfortable with when you stop doing all the work
Lorraine Kamesha:yourself is now you take off that doing hat and you move into a trainer position.
Lorraine Kamesha:And I think that's what most people drop the ball at, is that they believe
Lorraine Kamesha:that people should come perfect.
Lorraine Kamesha:People should come to, you know, into your space, knowing all the things,
Lorraine Kamesha:knowing your systems and processes, knowing how you like things done.
Lorraine Kamesha:And that's just not the case.
Lorraine Kamesha:So you have to learn how to communicate, train people, develop people.
Lorraine Kamesha:You really start to pour your knowledge into other people.
Lorraine Kamesha:Okay, that's the first thing.
Lorraine Kamesha:And then the second part, how arrogant do you have to be to believe that you are
Lorraine Kamesha:the only one that can do a job the way that you do it or as good as you do it?
Lorraine Kamesha:That is one of the most arrogant things the most, and one of the
Lorraine Kamesha:biggest limiting beliefs that I've seen literally crack people down.
Lorraine Kamesha:I've seen people not allow people to help them or do things for them
Lorraine Kamesha:because in their mind, oh, nobody's gonna be able to do it like me.
Lorraine Kamesha:I don't care if you do it like me or not.
Lorraine Kamesha:Is the result gonna be the the same or better?
Lorraine Kamesha:If so, move forward.
Lorraine Kamesha:That, that sounds good to me.
Lorraine Kamesha:Right.
ShySpeaks:So go ahead, Ron.
ShySpeaks:No, no.
ShySpeaks:Ron "iRonic" Lee Jr.: Go ahead.
ShySpeaks:Go ahead.
ShySpeaks:I was going to say, um, that that part was very important when we
ShySpeaks:talk about delegating and outsourcing to realize that when I outsource, I
ShySpeaks:am not just outsourcing a task because then I'm going to create somebody
ShySpeaks:who can just hopefully follow my way.
ShySpeaks:But when I, when I delegate the.
ShySpeaks:Like the full like responsibility you're like, yeah, you do delegate the authority
ShySpeaks:and there you give them the authority to be empowered means that you kind of
ShySpeaks:have to not train them to do it your way.
ShySpeaks:You have to train them to be empowered, which is another word that you say, like
ShySpeaks:you are going to have to, yes, they're going to be able to do it, but you have
ShySpeaks:to do some form of training as well.
ShySpeaks:Because it's one thing to give people to make other task makers, and it's
ShySpeaks:other people, you're making other people leaders, and they can lead
ShySpeaks:that thing without you having to lead it, you know, the entire time because
ShySpeaks:they have the authority to lead it.
ShySpeaks:Why do they have the authority to lead it?
ShySpeaks:They already have the know how, how, which is why you hired them, and then you
ShySpeaks:train them, not to make them a follower and do it your way, but you train them
ShySpeaks:to be empowered, to execute in their authority, and they can lead that thing.
ShySpeaks:You don't need to, that's arrogance to think that you're the only leader.
ShySpeaks:There's so many leaders
Lorraine Kamesha:out here.
Lorraine Kamesha:Right.
Lorraine Kamesha:And I think that's where a lot of organizations crumble.
Lorraine Kamesha:They fall because they're not training people to work with them.
Lorraine Kamesha:They're training people to work for them.
Lorraine Kamesha:They want to set up this, you know, hierarchy of, you know, I'm, I'm the boss.
Lorraine Kamesha:I'm gonna tell you what to do.
Lorraine Kamesha:And at the end of the day, it doesn't really leave any space for people
Lorraine Kamesha:to develop those leadership skills.
Lorraine Kamesha:I want decision makers.
Lorraine Kamesha:I want people who can logically think about, well, if this happens, then.
Lorraine Kamesha:We gotta do this, or what do you think about this?
Lorraine Kamesha:You know that that's when you're become, I, I think a true entrepreneur,
Lorraine Kamesha:when you have people that can come to you with ideas, not just, okay, what
Lorraine Kamesha:are we gonna, what are we gonna do?
Lorraine Kamesha:You know, , what I'm saying, they're coming to you.
Lorraine Kamesha:It goes from, Hey, Lorraine, we've got this problem.
Lorraine Kamesha:What, what next to.
Lorraine Kamesha:Hey, Lorraine, we've got this problem.
Lorraine Kamesha:I think we should blah, blah, blah, blah.
Lorraine Kamesha:What do you think?
Lorraine Kamesha:Right.
Lorraine Kamesha:And, and I encourage that because when they first come to me with problems,
Lorraine Kamesha:well, what do you think that we should do?
Lorraine Kamesha:Right.
Lorraine Kamesha:What, what in your experience, have you, have you seen this before?
Lorraine Kamesha:Have you ran across this before?
Lorraine Kamesha:What would you do if you were in this position?
Lorraine Kamesha:So that now we're having a collaborative effort and not just,
Lorraine Kamesha:you know, feeling like somebody's telling them what to do all the time.
Lorraine Kamesha:Ron "iRonic" Lee Jr.: Yeah.
Lorraine Kamesha:Yeah, listen, I want us to keep going, but you know, it is, we
Lorraine Kamesha:are at the point of the show where we're going to wrap it up, right?
Lorraine Kamesha:But this has been a phenomenal interview and you've given so many gems and
Lorraine Kamesha:jewels and I'm hoping that you guys are listening to what was shared.
Lorraine Kamesha:If you, if you need to go back, go back and listen, make sure you take
Lorraine Kamesha:a note because she was definitely dropping some, some gems and jewels
Lorraine Kamesha:on how, how, how you can effectively run and grow and sustain and all
Lorraine Kamesha:these things, your creative business.
Lorraine Kamesha:So yes, no, thank you for your time.
Lorraine Kamesha:We're going to have to have you come back because I do want you to talk about that.
Lorraine Kamesha:That content piece, right?
Lorraine Kamesha:I think that's the
ShySpeaks:thing.
ShySpeaks:I'm going Just give me one something from, you said you wanted to talk.
ShySpeaks:Give me one something.
ShySpeaks:Just a nugget.
ShySpeaks:Just to tease me for the cartoon.
Lorraine Kamesha:If you're worried about going viral, you better be ready.
Lorraine Kamesha:That's all I gotta say.
Lorraine Kamesha:If you're not ready to go viral, you better chill out and sit down somewhere
Lorraine Kamesha:because going viral can just tear your whole, thing down if you're not,
Lorraine Kamesha:that, that would be the one thing that I've dropped for now, but I would
Lorraine Kamesha:love to come back and talk about, you know, viral marketing and how you can
Lorraine Kamesha:monetize that um, and, and really, you know, blow your business up.
Lorraine Kamesha:Wow.
Lorraine Kamesha:I, I, I need to hear about it myself.
ShySpeaks:I got to hear about this.
ShySpeaks:One other thing I like to give a hardcore data.
ShySpeaks:When we have someone come on here on this show, it's cause they.
ShySpeaks:Have achieved six, seven, and even eight figure type of success.
ShySpeaks:And they know what they're talking about because they've done it.
ShySpeaks:And we're trying to follow and implementing their, their steps.
ShySpeaks:Those of us who are emerging creative entrepreneurs, a lot about
ShySpeaks:outsource, outsourcing, hardcore data.
ShySpeaks:About how many people would you say that you have, uh, hired to
ShySpeaks:be able to outsource tasks to?
ShySpeaks:Just a number.
ShySpeaks:Hmm, let's
Lorraine Kamesha:see.
Lorraine Kamesha:And this is correct because you asked me earlier, like, how
Lorraine Kamesha:many businesses do you have?
Lorraine Kamesha:I'm like, oh, I don't know.
Lorraine Kamesha:Um, so I have, um, three assistants.
Lorraine Kamesha:Um, one writing manager.
Lorraine Kamesha:I have five, um, writers who work specifically on larger projects, and I
Lorraine Kamesha:have, um, about 15 writers that I have working, um, on the smaller projects.
Lorraine Kamesha:So that sounds like what about 20 for that?
Lorraine Kamesha:Um, the content creation side, I have, uh, a video editor.
Lorraine Kamesha:And I believe that's it.
Lorraine Kamesha:Most of my stuff on content creation right now is mostly, um, automations.
Lorraine Kamesha:There's a lot of different tools that you can use for that.
ShySpeaks:Wow.
ShySpeaks:Yeah.
ShySpeaks:This is about 30 people that we just, you know, so this is not something
ShySpeaks:that she's just saying in theory.
ShySpeaks:This is a reality and things are getting done.
ShySpeaks:So don't worry about it.
ShySpeaks:it can get done with or without your hand being all the way on it.
ShySpeaks:Speaking of being hands on and writing, y'all clap it up for Miss Lorraine.
ShySpeaks:Oh my gosh, you gave it to us.
ShySpeaks:Uh, while I'm saying thank you.
ShySpeaks:Clap it up for you.
ShySpeaks:I'm saying thank you for being on, but run.
ShySpeaks:I want you to thank anybody else that needs to be thanked as well.
ShySpeaks:Ron "iRonic" Lee Jr.: Um, once again, I think the listeners, I think each
ShySpeaks:and every listener that is listening to our, our, our podcast that are, that
ShySpeaks:are following us, please like subscribe Follow, share if you are gaining any
ShySpeaks:value from this podcast, but that's, and I will be remiss not to thank you all.
ShySpeaks:Cause once again, you all are the reason why we are here.
ShySpeaks:So thank you.
ShySpeaks:Thank you.
ShySpeaks:Thank you.
ShySpeaks:And also please, please head over to the website.
ShySpeaks:Uh, mmcbpodcast.
ShySpeaks:com and there you'll be able to join our creatives corner community,
ShySpeaks:which is both a group as well as a newsletter to kind of keep you
ShySpeaks:going in between podcast episodes.
ShySpeaks:So we want to stay in touch with you as well.
ShySpeaks:And wherever you are listening to this podcast, drop us a review.
ShySpeaks:We want to hear from you as well.
ShySpeaks:So thank you so much for tuning in before we get out.
ShySpeaks:I like to do something with.
ShySpeaks:All of the listeners.
ShySpeaks:I want you to repeat this mantra with me so that we can actually
ShySpeaks:be further empowered in our creative entrepreneur journey.
ShySpeaks:Y'all ready?
ShySpeaks:Let's get it.
ShySpeaks:Let's go.
ShySpeaks:Say this out loud.
ShySpeaks:All it takes, all it takes
ShySpeaks:Ron "iRonic" Lee Jr.: is intention, is intention, consistency,
ShySpeaks:consistency, and laser focus to run our creative
ShySpeaks:Ron "iRonic" Lee Jr.: business.
ShySpeaks:And laser focus to mind my creative face.
ShySpeaks:Okay.
Lorraine Kamesha:All right.
Lorraine Kamesha:Ron "iRonic" Lee Jr.: And on that note, we will see you all later.
Lorraine Kamesha:Peace.